Six steps, no obligation
How to get started
A clear path from your first message to the start of approved support, with honest answers at every step.
Get in touch
Call or send us a message. There is no obligation and no cost to ask. Even if we are not the right provider, we will try to point you somewhere useful.
Talk through what is needed
We will ask about the person, their situation and what would actually help. You will get straight answers, including about what we cannot offer.
Confirm the program
We work with your service coordinator or LIDDA to confirm program participation and what has been authorized. This step is theirs, not ours, and we will explain where things stand.
Meet and visit
Before anything is agreed, the person and their family meet the team and see wherever support would be provided. Nobody should commit to something they have not seen.
Develop the plan
Together with the person and their team, we agree what support looks like day to day, who provides it, and how we will know it is working.
Begin approved services
Support starts. We stay closely in touch through the first weeks and review openly as things settle.
A note about eligibility
Eligibility for the HCS program is determined by the State of Texas and your Local Intellectual and Developmental Disability Authority (LIDDA), not by us. No provider can approve someone for the program or move them up the interest list. What we can do is explain how the process works, tell you which LIDDA covers your area, and help you reach the right people, whether or not you end up working with us.
Official resources
These are official State of Texas resources, not managed by us.
- Texas HHS: Home and Community-based Services (HCS) (opens in a new tab)
The official overview of the HCS program.
- Find your Local IDD Authority (LIDDA) (opens in a new tab)
LIDDAs handle eligibility, the interest list and enrollment. Start here.
- Texas HHS: IDD services and programs (opens in a new tab)
Other programs that may be available, including while waiting for HCS.
Ready to take the first step?
Get in touch and we will talk you through what happens next.