Terms of Use

These terms apply to your use of the Serenity Homes Wellness website. By using the site you accept them. If you do not accept them, please do not use the site.

About this website

This website provides general information about Serenity Homes Wellness and the Home and Community-based Services supports we provide in Austin and Central Texas. Its purpose is to help you understand what we do and to make it easy to get in touch. It is an introduction, not a complete account of any service.

This website is not advice

Everything on this website is general information. It is not medical advice, legal advice, financial advice or clinical guidance, and it should not be relied on in place of advice from a qualified professional who knows the individual circumstances.

Nothing on this website determines eligibility for any program. Eligibility for HCS is decided by the State of Texas and your Local Intellectual and Developmental Disability Authority, not by us.

This website is not for emergencies

This website is not monitored around the clock and must never be used to report an emergency. If someone is in immediate danger or needs urgent medical help, call 911. If you need to reach us urgently during business hours, please telephone rather than use a form.

No guarantee of services

Descriptions of services on this website explain the kinds of support that may be available. They are not an offer of service to any particular person, and they do not create any agreement between us.

All services are subject to assessment, an individual plan, program rules, authorization and staffing availability. A service being described here does not mean it is available in your area, or available to a particular person, at a particular time.

Accuracy of information

We take care to keep this website accurate and current, but we cannot guarantee that everything is complete or up to date at all times. Program rules, service availability and staffing all change. If something here matters to a decision you are making, please confirm it with us directly.

Using our forms

When you submit anything through this website, you agree that:

• The information you give is accurate to the best of your knowledge
• You have the consent of anyone whose details you share, or the legal authority to act for them
• You will not submit sensitive medical, financial or identification information through these forms
• You will not use the forms to send unlawful, abusive or misleading content

We may decline to act on a submission that appears inaccurate, automated or made without proper authority.

Acceptable use

When using this website, please do not:

• Attempt to gain unauthorized access to any part of the site, its server or its database
• Use automated tools to scrape, copy, overload or disrupt the site
• Introduce malicious code of any kind
• Attempt to identify other visitors or interfere with their use of the site
• Copy substantial parts of the site for commercial use without our permission
• Use the site for any unlawful purpose

Intellectual property

The content, design, text, graphics and branding of this website belong to Serenity Homes Wellness or are used with permission, unless stated otherwise. You are welcome to read, print and share pages for your own personal or professional use in connection with our services. Please do not reproduce them commercially, or present them as your own, without asking us first.

Photographs on this website are licensed stock images unless captioned otherwise. They are illustrative and do not depict our clients.

Links to other websites

This website links to external resources, including official State of Texas pages. Those websites are not under our control, and we are not responsible for their content, accuracy or availability. A link does not imply that we endorse them.

Availability of the website

We aim to keep this website available at all times, but we do not guarantee uninterrupted access. We may suspend, withdraw or change any part of it without notice, including for maintenance. We will not be liable if the site is unavailable for any period.

Limitation of liability

To the fullest extent permitted by law, Serenity Homes Wellness is not liable for any loss or damage arising from your use of this website, from reliance on information published on it, or from any interruption to its availability. Nothing in these terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

Privacy

Our Privacy Policy explains what we do with information you give us through this website, and it forms part of these terms. Please read it alongside this page.

Governing law

These terms, and any dispute arising from them, are governed by the laws of the State of Texas. Any proceedings will be brought in the courts of Williamson County, Texas.

Changes to these terms

We may update these terms from time to time. The review date at the bottom of this page shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.

Contact us

If you have a question about these terms, contact us at info@serenityhomeswellness.com or (512) 643-3050, or write to 315 Doodle Ln, Hutto, TX 78634.