Behavioral Support
Positive, individualized strategies developed with the person and the people around them.
Behavioral Support helps when behavior is getting in the way of the life someone wants. It begins from the position that behavior is communication: it usually makes sense once you understand what the person is trying to say, or what they are trying to avoid.
Work starts with careful observation and with listening to the person, their family and the staff who know them. From there we develop practical strategies that fit the person’s real life, and we teach and support everyone around them to use those strategies consistently.
The approach is positive throughout. The goal is a better quality of life and more choice, not compliance, and never restriction for its own sake.
Who may benefit
Behavioral Support may help someone whose behavior is affecting their housing, work, relationships or well-being, and the families and teams supporting them.
It is often most effective early, before a situation becomes entrenched.
Examples of support
- Understanding what a behavior is communicating
- A written, practical plan that fits the person’s real routine
- Training and coaching for family and support staff
- Building communication and coping skills
- Adjusting environments and routines to reduce triggers
- Regular review as things change
What this service does not cover
Behavioral Support is not psychiatric treatment, not psychotherapy and not a crisis response service. We do not diagnose conditions or prescribe or manage medication.
Where someone needs clinical mental-health care, we work alongside the appropriate professionals rather than in place of them. This service is subject to assessment and program authorization.
Ready to talk?
Tell us a little about your situation and we will help you understand the options.